Purpose-limited forms
The website asks for contact details and a message, not identity documents, card details, or shipment files.
Trust starts with clear boundaries.
Muftar separates current public services from planned organization and operational capabilities, then explains how access and review are intended to work.
Verified current practices
Public intake is limited and reviewed by authorized staff.
Restricted review
Website inquiries and public applications are stored for review by authorized Muftar staff.
Separate account access
Personal authentication is separate from planned organization and operational data access.
Planned controls
Organization access will require verification and permission.
Planned onboarding includes organization invitations or creation and role-based access. Carrier and broker registration is planned to confirm a six-digit PIN sent to the FMCSA-listed phone. That flow is not live today.
Planned private-account support PIN
For support involving private account data, a user-controlled code is planned to be delivered in the app and by email. It would verify access for 10 minutes. This remains planned and separate from public website inquiries.
Ask a trust or privacy question.
Use the public form for support or privacy concerns. Do not attach private records or payment details.
Contact Muftar